We are pleased to announce we are changing from individual Explanation of Benefits (EOB) to a Monthly Summary EOB. Beginning October 1, 2017, members will receive one EOB per month, making it easier to track their claims.
Starting with claims that are processed in September, we will begin the cycle of the Monthly Summary EOB. The first monthly summary EOB will be sent early in October and will include all claims released for that member in the month of September. Images of Individual EOBs are available on the BAS member Portal, www.bashealth.com immediately following the release of payment. Members will not have to wait for the monthly summary EOB to download their individual EOBs on the member portal. Attached is a sample of a monthly summary EOB.
Providers will continue to receive individual EOBs. Payments will be sent immediately upon releasing a check register and will not be held for the monthly EOB.
If members had previously signed up for email notices when a claim was paid they will continue to receive those notices.