Members

Welcome to BAS!

As a member of a BAS administered health plan you and your family are given access to the BAS Health Portal. The Health Portal is designed to help you manage your benefits, navigate the health care landscape and provide you the tools necessary to be an informed and active participant in your health plan. Built with the same intuitiveness you find within other portals (think banking, auction sites, company intranets) we put every effort into facilitating an experience as unique and valuable as your benefits. .

Registering for an account on the portal is simple and will immediately open up access to tools and resources that will help you on your journey including access to customer service messaging, virtual ID card, deductible and out-of-pocket balances, forms specific to your health plan, web links, videos and more. Registering for the portal will also give you access the credentials you need to use the app for Apple and Android devices.

Simplified. Accessible.

With our BAS Health app, navigating your healthcare plan has never been easier. Access your Virtual ID Card, view claims activity and plan information, and communicate with our Member Services team at your convenience.

Your Customized Health Portal Experience

Virtual ID Card

View your ID card online from the Mobile App or Portal. Lost your card? Request a new one!

Mobile App

Manage your health plan from your pocket with the mobile app for iOS and android.

Built for Guidance

Your customized portal experience was built just for you! Access all your health benefits in a member-tested and member-approved environment. The design and intuitiveness of the portal is us helping you navigate the health care space.

Secure Messaging

Our online experience allows members to message our customer service department 24/7 with questions about their claims, health plan or providers. When our team responds you will be notified via email with a response waiting on the portal or mobile app.

Customized Tools

Providing a centralized place where for all the tools and resources you need to manage your plan. Your experience will contain links, videos, documents at your disposable.

Monthly Enhancements

We are always looking at ways to provide a better experience. We create enhancements to the portal monthly, sometimes small, sometimes large but always mighty!

Customer Service

BAS Customer Care

One Call Resolution

OUR DEDICATED MEMBER SERVICE TEAM BELIEVES FIRMLY IN “ONE CALL RESOLUTION”. OUR REPRESENTATIVES ARE HERE TO ASSIST OUR MEMBERS THROUGH ANY COMPLEX MEDICAL BILLING ISSUES AND PROVIDE A BETTER UNDERSTANDING OF THEIR HEALTHCARE BENEFITS.

Monday through Friday 7:00am - 8:00pm CST: (800) 843-3831

Forms & Resources Center


(Download & Print)
Registering for an account and logging into the portal will give you access to the forms and resources pertinent to your health plan. If you would like to access our general library of forms without logging in click the download button to the left.

Security

BAS incorporates administrative, physical and technical safeguards into all processes and procedures.

These safeguards are thoroughly tested by an outside audit firm who documents the controls and evidence in a yearly SSAE16 SOC Audit, as well as continuously evaluated and adjusted to ensure optimal security.

Latest News

December 4, 2017

BAS Holiday Hours

During the 2017 Holiday season our offices will be closed during the following days: Thanksgiving Holiday: November 23 & 24 – Offices Closed Christmas Day: December 25 – Offices Closed New Year’s Day: January 1, 2018 – Offices Closed As always our member facing technology including the web portal (www.BAShealth.com) and the Phone IVR will be fully functioning and ready to assist members and providers during the holiday hours. We wish everyone a safe and enjoyable holiday season!
October 14, 2017

BAShealth.com: Our Updated Website (click for more info)

The BAS website launched this weekend with an updated look, but more importantly has been redesigned with an even greater emphasis on YOU!  Getting YOU the information YOU need when YOU need it.  Information about the benefits and services that BAS offers and how you can incorporate those benefits whether you are a participant of a plan or an employer looking into the idea of self-funded health plans. A few items we wanted to highlight: Your logins to the health portal were NOT affected (you can use the same username/password you have always used) We kept the navigation similiar to the prior version of the website to make the transition smooth. Under the “Members” menu we added a Forms & […]
September 27, 2017

Team BAS raises over $20,000 for the AHA Metro Walk

Through generous donations of our employees & partners Team BAS was able to raise $20,853 for the American Heart Associations Metro Walk 2017.  In addition to the generous monetary donations Team BAS used multiple raffles, split-the-pots, bake sales and more to rank #4 in our efforts amongst the over 1400 teams that registered for the annual fundraising event. Through the financial support of the Heart Walk, we’re not only helping hearts in our community, we’re also helping the American Heart Association improve patient care, fund lifesaving research and educate adults and children at risk for developing cardiovascular diseases. It means so much to Team BAS that you care enough to help us fight these diseases that affect so many people. The […]