January 2018 Update to iPhone & Android App
January 10, 2018

BAS 2018 Holiday Hours

During the 2018 Holiday season our offices will be closed during the following days:

  • Christmas Eve / Christmas Day: Offices will be closed on Monday, December 24, and remain closed through Christmas Day Tuesday, December 25. Normal business hours will resume Wednesday, December 26 with the call center opening at 7:00 a.m. CST.
  • New Year’s Day: Offices will close at 8:00 p.m. CST on Monday, December 31, and remain closed on New Year’s Day, Tuesday, January 1. Normal business hours will resume on Wednesday, January 2, 2019 with the call center opening at 7:00 a.m. CST.

As always our member facing technology will be fully functioning and ready to assist members and providers during the holiday hours.

Members can access their account and receive up to date benefits and claim information through our secure portal at www.BAShealth.com

Providers can access our 24/7 real time IVR with faxback by calling 708-647-3401.  Additionally providers can visit www.ProviderPlatform.com for secure online access to eligibility, benefits and claim status.

We wish everyone a safe and enjoyable holiday season!