Our Advocates are here for you.
Our highly experienced health care experts are the guides assisting plan members navigate their way through a valuable – but highly complex – health care system. From access to coverage, access to care, understanding their diagnoses and alternatives, our Advocates will ease the burden on members and employers by offering objective guidance to empower plan members to make informed choices.
Some of the areas that our Advocates will assist in are:
Provider network issues and network steerage
Authorizations and Referrals
Billing Disputes/Collection Agency Resolution
Integration with BAS Wellness Solutions
Explanations of medical terminology, serious or chronic conditions
Information on treatment options
Dependent coverage questions